A car is a significant purchase. It’s actually so large that your house comes in second. It makes the most sense to get it serviced at an accredited and graded workshop just for this reason. You might think it’s okay to take your automobile to a “backyard” mechanic. But you can just wind up ruining your car and yourself, depending on your warranty and your car.

The largest organization in South Africa’s retail motor business is the Retail Motor business Organization (RMI). Its code of conduct promises affordable rates on high-quality products, services, and components as well as recourse for disgruntled consumers.

Why should you work with an accredited workshop?

Working with a certified workshop guarantees that the task will be completed correctly and in compliance with stringent industry requirements. Other elements of this guarantee include making sure a workshop complies with laws and regulations. Both the staff and the consumer are safeguarded by accreditation.

Workshops that want to be accredited must fulfill certain standards. The performance of the car may suffer significantly if they don’t. For instance, routine audits are conducted on all MIWA-accredited workshops to verify that they have the required diagnostic tools, employ trained staff, and use reliable, premium aftermarket parts that are covered by warranties.

Compliance includes inspecting and maintaining car hoists and large workshop equipment, as well as checking oil removal procedures. Aside from following safety procedures, RMI accredited workshops are required to constantly train and upskill staff, which boosts employment and the economy as a whole.

Almost every extended warranty insurance company demands that repairs made against insurance plans be handled by workshops that have been approved by RMI. Prestige Car Clinic files claims for its clients’ necessary repairs that are covered by their warranty insurance policies on their behalf. The company is registered with the majority of the main insurance carriers.

If there’s a problem, you can recourse

It is noteworthy that clients have the option to submit the disputed workshop to the RMI if they find that their session fails to meet expectations. Conversely, non-accredited workshops are unable to get in touch with the RMI.

When choosing a workshop to perform substantial repairs on your car, you have to think about the solution if the craftsmanship is subpar. Prior to authorizing repairs on your car, be sure you understand the conditions of the warranty coverage regarding defective workmanship. To provide you with value for money and peace of mind, RMI licensed workshops are required to uphold a minimum of a 6-month or 100,000 km warranty.

Resolving disagreements

Operating across the nation, the RMI’s Consumer Services Division takes great satisfaction in its high success record in settling disputes. Its nationwide Consumer Affairs Department responds to grievances from clients and participants, serving as an unbiased intermediary in the mutually beneficial settlement of conflicts. Unresolved disputes between a client and an RMI member may be reported to the RMI for investigation.

Ensuring product quality and compliance with industry standards

The RMI represents the motor industry on several committees and working groups of the South African Bureau of Standards (SABS).

Members and customers are both shielded from purchasing subpar components by the RMI. Prestige Car Clinic pledges to uphold all product and service warranties and provide outstanding products and services at fair costs as an authorized member of the RMI.

The RMI has been representing the retail motor industry for over 100 years and is recognised as the industry’s authoritative voice, providing consumers with a sense of security. Prestige Car Clinic Service Centre is pleased to be part of its 8,000+ business members.

Give Prestige Car Clinic Today and we can further assist you.

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